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Creating a Social and Mobile Relationship with Banking Clients: an AIIM White Paper

Mobile and social communications are changing the relationships between financial institutions and their clients. Organizations that embrace these touch points can become closer to their clients and respond to their needs more quickly – a clear competitive advantage.

Providing a comprehensive integrated solution for online and mobile access enables customers to engage with you while providing cost reductions and process efficiencies. The key to social media success is to integrate it into existing functions in a proactive way and develop a clear strategy that is supported by business processes.

Download the AIIM white paper to learn more.

AIIM has been an advocate of information professionals for 70 years. The association’s mission is to ensure that information professionals understand the current and future challenges of managing information assets.

 



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ECM Support Manager
Fulton Financial Corporation

If you have a question about improving your content management process, please contact us at gps@fiserv.com.